What question is typically asked when a customer orders hot or iced coffee?

When a customer orders hot or iced coffee, the question about whether they would like cream or sugar is relevant because it directly pertains to customizing their beverage to suit their taste preferences. Coffee is often enjoyed in varied ways, and knowing whether they want cream, sugar, or both allows staff to enhance the customer's experience by providing exactly what they want. This question helps to ensure that the customer leaves satisfied with their order.

The options about whether the coffee is for here or to go, or how much coffee they would like, do not directly address the personal preferences of the customer regarding the flavor and creaminess of their drink. Asking if they want it black or with cream also touches on the same theme but lacks the comprehensive choices that are typically presented in beverage customization. Therefore, the question regarding cream or sugar best fits this context.